Ordering Infomation

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  • Ordering Information

     

    Our Guarantee To You
    Old West Homebrew Supply is a family owned and run business that began in 1991. Our family guarantees your complete satisfaction with our products and our company.  If you are ever dissatisfied with your purchase simply contact us to discuss how we can remedy the situation.

     

    Minimum Order
    A minimum order of $10.00 is required to help defray order processing costs. The $10.00 minimum order DOES NOT include freight charges. 

     

    Must be 21 Or Older To Purchase
    This is not a legal requirement in the State of Colorado, however we have an ethical commitment to the community which prevents us from being involved in any way with the underage possession and consumption of alcohol.

     

    Orders can be mailed to:
    Old West Supply Inc.

    229 East Pikes Peak Ave
    Colorado Springs, CO 80903

    Orders by phone:
    (800-458-2739)  Monday-Friday 10:00a - 6:00p Saturday 10:00-5:00p 

    Returns and Questions: 719-635-2443

     Payment Methods
    Payments can be made by VISA, MasterCard, Discover, American Express and PayPal

     

    Pricing
    Most of our products are imported and are subject to currency fluctuation, sometimes on short notice. We will strive to maintain the prices listed on our website. Prices however are subject to change without notice. We also have price reductions, sales or specials which will be passed on to you without your requesting them.

     

    Taxes
    Mail orders within the City of Colorado Springs require a 7.63% sales tax added for all non food items. Orders within the state of Colorado require a 2.9% tax. Orders mailed out of Colorado do not carry a sales tax.

     

    Shipping, Handling and Insurance
    Shipments can be made by:

    UPS: Ground, USPS Standard Mail or Store Pickup

    UPS shipments cannot be made to a P.O. Box. 

    APO/FPO: We have many former customers from the Colorado Springs area who have been re-assigned to other parts of the world. Shipping to any APO/FPO can only be made via USPS. 

    Insurance: UPS includes insurance of $100.00 per box. For single boxes which are valued at more than $100.00 we will add and charge you for insurance.  All USPS packages will have insurance charges added 

     

    Damage Claims
    Please do not accept any shipments which have obvious damage. Please contact us for any hidden damage and we will work with the carrier to make it right. Please save all box and packing materials.

     

    Returns
    Contact us at (719) 635-2443 for any return issues. We will replace the item, credit your account or refund money at your direction. All returns will be honored as per our Guarantee policy described above. Returns for other than defective items will still be charged shipping costs.

     

    Backorders
    While we strive to have everything in stock at all times we may run into an occasional problem due to item availability from our suppliers, shippers, or heavy ordering of a particular item. We will backorder the item for you, cancel and refund, or substitute at your request. We will contact you for direction should this occur.

     

    If You Are In The Area
    Please stop in and visit us if you are in the Colorado Springs area. We love to put a face to the voices of our customers! We are located at 229 East Pikes Peak Ave. in beautiful downtown Colorado Springs.

     

    Privacy Policy
    Your personal information will never be sold, loaned or given to anyone outside of our company, period. We at Old West hold our customer relationships and the trust you have in us above all else. Our most valuable business asset is not inventory, equipment or fixtures, but the trust of our customers. Personal information will be kept on our local computer system and may be used by Old West Supply Inc. to send you information about things like sales, new items or specials that we may be offering. Most of our customers appreciate hearing about these items, however, if you wish to be removed from our list, just let us know.

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    Redeem a Gift Card
    Thanks very much for using your Gift Card from Old West. We hope you enjoy the quality products that we offer and will be a Customer for many years to come.

    The easiest way to redeem your Gift Card is to place an order directly with us, via our toll free number (800-458-2730. That way we can be sure you are receiving the products you want and streamline the redemption process. You can redeem the entire card value during a single order or save some of the value for later use. If you use more than the card value we can accept a credit card for the difference when you place your order.

    There are three ways to redeem your Gift Card:
    1) Visit our website at http://www.oldwestbrew.com, and put your order together using our shopping cart. The cart will show you shipping charges and any taxes that may be applicable, so you will know the exact amount that will be due. Don’t go to the check out screen. When you are done with your order call us toll free at 800-458-2739 and read us the cart screen. You can also print out the view cart screen as your order form and read it to us. We will need your Gift Card number (19 digits) located on the reverse of the card so keep it handy.

    2) Order on our website as above. Copy and paste the cart screen into an email and send it to us. We will also need your Gift Card number (19 digits) located on the reverse of the card.

    3) Call our toll free number and let us know what you would like. We can help you put your order together over the phone and give you and amount due or let you know what you have left to spend on future orders. Have your Gift Card ready, as we will need the card number located on the reverse side of the card (19 digits).

    We are available to take your order from 10 am - 6 pm Monday through Friday, and from 10 am - 5 pm on Saturday, Mountain Standard Time. Our toll free number is 1-800-ILV-BREW (458-2739).

    You can also check the balance of your card online at any time by going to http://www.valutec.net and entering your 19 digit card number.



  • Copyright
  • All content appearing on this Web site is the property of:

    Old West Homebrew Supply Inc
    229 East Pikes Peak Avenue
    Colorado Springs, CO 80903

    Copyright © 2016-2017 Old West Homebrew. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2016-2017 Old West Homebrew. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Old West Homebrew. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Old West Homebrew or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Old West Homebrew and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Old West Homebrew believes that customer conduct violates applicable law or is harmful to the interests of Old West Homebrew and its subsidiaries.



  • Privacy Policy
  • Old West Homebrew use of personal information that you may submit to Old West Homebrew through this Web site is governed by the Old West Homebrew Privacy Policy.



  • Shipping & Delivery
  • At this time, Old West Homebrew Homebrew ships merchandise to locations within the United States, including Alaska and Hawaii. Shipping may be by USPS or UPS at our choice.



  • Sales Tax
  • Old West Homebrew charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.



  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Old West Homebrew makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Old West Homebrew SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Old West Homebrew BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Old West Homebrew.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Old West Homebrew is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Old West Homebrew.

    The inclusion of material on this server does not imply any endorsement by Old West Homebrew, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Old West Homebrew tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.



  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Old West Homebrew reserves the right to change its payment procedures at any time without prior notice to you.



  • Store Hours
  • Business Hours are Monday - Friday 10:00Am to 6:00PM and Saturday 10:00AM to 5:00PM MST. After hours requests can be left on our voice mail at 719-635-2443 or 800-458-2739



  • Miscellaneous
  • VOID WHERE PROHIBITED:
    Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Old West Homebrew and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

    GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Old West Homebrew shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

    MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Old West Homebrew with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Old West Homebrew with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Old West Homebrew. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.